Last Updated: January 7, 2026
1. Introduction
SSLForLife ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SSL certificate management service.
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Information You Provide
We collect information that you provide directly to us, including:
- Account Information: Name, email address, password, and other registration details
- Domain Information: Domain names, subdomains, and associated email addresses for certificate issuance
- Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
- Communication Data: Messages, support tickets, and other communications you send to us
- Profile Information: Any additional information you choose to provide in your account profile
2.2 Automatically Collected Information
When you use our Service, we automatically collect certain information, including:
- Usage Data: Information about how you interact with our Service, including pages visited, features used, and time spent
- Device Information: IP address, browser type and version, operating system, device identifiers, and device settings
- Log Data: Server logs, error reports, and diagnostic information
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar tracking technologies
2.3 Information from Third Parties
We may receive information about you from third-party services, including:
- Payment processors for transaction information
- Certificate authorities (e.g., Let's Encrypt) for certificate issuance and validation
- Analytics providers for usage statistics
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide, maintain, and improve our SSL certificate management service
- Certificate Management: To issue, renew, and manage SSL certificates for your domains
- Account Management: To create and manage your account, process payments, and send account-related communications
- Communication: To respond to your inquiries, provide customer support, and send service-related notifications
- Security: To protect against fraud, unauthorized access, and other security threats
- Analytics: To analyze usage patterns, improve our Service, and develop new features
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Marketing: To send promotional communications (with your consent) about our Service and related products
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Payment processing
- Certificate authority services (Let's Encrypt, etc.)
- Cloud hosting and infrastructure providers
- Email delivery services
- Analytics and monitoring services
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities, such as court orders or government agencies.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4.4 With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure storage of private keys and sensitive information
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
7.1 Access and Portability
You have the right to access and receive a copy of your personal information in a structured, machine-readable format.
7.2 Correction
You can update or correct your personal information through your account settings or by contacting us.
7.3 Deletion
You may request deletion of your personal information, subject to certain exceptions for legal or legitimate business purposes.
7.4 Opt-Out
You can opt out of marketing communications by clicking the unsubscribe link in our emails or by contacting us directly.
7.5 Cookies
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.
8. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.
10. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.
11. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, and disclose
- The right to delete your personal information
- The right to opt out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
12. European Privacy Rights
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:
- The right to access, rectify, or erase your personal data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time
- The right to lodge a complaint with a supervisory authority
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also notify you via email or through our Service.
Your continued use of our Service after any changes to this Privacy Policy constitutes acceptance of those changes.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: privacy@sslforlife.com
Support: support@sslforlife.com
Data Protection Officer: dpo@sslforlife.com
We will respond to your inquiry within a reasonable timeframe and in accordance with applicable law.